When you make your booking your must pay a deposit of 50% of the holiday cost. The balance of the price of your travel arrangements must be paid at least 2 weeks before your Arrival Date. If the deposit and/or the balance is not paid in time we shall cancel your travel arrangements. If the balance is not paid in time, we shall retain the deposit. If you are booking a holiday 2 weeks or less before the Arrival Date the full cost is payable at the time of booking.
For payment by credit card, debit card or Paypal we charge a fee of 3% of the total holiday price which relates to the fees that our payment provider charges us. This will automatically be added to the amount required to be paid by you. We make no charge for payments by bank transfer to our bank.
Additional Check In Notes
Duwa Villas are submitting your reservation request first.
We accept quest after we send a confirmation of reservation.
If You Change Your Booking
If, after we have issued a Booking Confirmation Invoice to you, you wish to change your travel arrangements, we will do our best to make these changes, although it may not always be possible to do so. Your request to change your booking must be made in writing to assigned email. You will be asked to pay an administration charge of USD 50 and any further costs we may incur in making this alteration. When changing your travel arrangements, the price will be based on the price applied on the date you make the change. The price may not be the same as when you first made your booking.
If You Cancel Your Booking
If the booking is cancelled less than 14 days before arrival then a charge equal to the full booking amount will be made.
If the booking is cancelled 14 or more days before arrival then a charge equal to 50% of the stay will be made.